Name: Village Wools, Inc.
Address: 5916 Anaheim Ave Ne Ste A, Albuquerque, NM, 87113-1894, USA
Telephone: (505) 797-3114

Regular Services

Rentals: We have a variety of 4 & 8 harness looms and a range of spinning wheels available for rent any time they are not being used for classes. Rented looms are to be used at the store. Call for reservations. Rentals range form $5 to $10 a week.

Wind those Cumbersome Skeins into easy pull balls. We have ball winders/swifts and bobbin winders available for your use during store hours. We also have several warping boards for use at the store, all free of charge.

Silk Steaming is done on Tuesdays for $3.00/linear yard except for silk velvet, which is $6.00/linear yard. There is a 2 yard minimum if yours is the only silk that day. Please bring in items to be steamed by Monday at 6 p.m. Steaming is now rolled before we open on Tuesday.

Special Orders: VW will include special orders in our regular monthly orders from the various suppliers. If you have a need that cannot wait and we are able to do so, we will special order it separately for an additional fee of $10.00. However, sometimes it is not possible because of the "minimum order" requirements of the supplier.

Hold Shelf Policy: We will hold items up to one month. If your project is taking longer than 1 month you need to notify us for an extension. If in doubt about amounts of yarn, we recommend that you buy the extra ball and return it for store credit if you do not need it. We will take back unopened skeins of any yarn that are still current (no returns on sale items). As usual cash refunds will not be given, only store credit.

Class Registration, Cancellations and Refunds: Students will need to pay the full class fee at the time they register. This policy will give our teachers more certainty about how many paid students will be in classes and will allow us to accommodate those people on the waiting lists. We suggest registering early because some classes fill up very quickly. If a student who signs up gives us notice one week before the beginning of class that they cannot attend, we will refund the class fee. If we cancel for any reason, we will refund class fee. If a student signs up but doesn't give adequate notice their class fee will not be refunded nor any credit given. No credit, refunds or makeup classes will be given when students miss class sessions. Our instructors have requested that you do not sign up for any series of classes when you have to miss the 1st class.

Book and Pattern Return Policy: There will be no returns on books and patterns.

Special Help: We now have specially staffed hours for help:

Mondays: 11 am - 1 pm

Tuesdays: 1 - 3 pm

Thursdays: 3 - 5 pm

Saturdays: 3 - 5pm

During these hours there will be an extra staff person here just to help with problems.

Store Credit: Please cal

Village Wools, Inc.

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