T-Pro Services

Technical Documentation, Product Support and Training
•Do you need an extra hand?
•Are you currently unable to hire full time employees and thinking beyond the internal organization.
•Are you looking for a fresh perspective?
•Is it just a small project and you would like to control capital cost?
•Do you need to penetrate new markets more quickly?
•Would you like to take some of the pressure off the team?
•Allow your engineers to focus on their engineering objectives.
Have you taken an alternate approach to a product support project because...

Maybe there just wasn't enough time to do the project the way you would have liked to or you didn't have the hardware/software that would have been required.

Sometimes the budget doesn't allow for additional staff. At other times, resources don't allow you to complete the job the way you really want to do it.

Edgar Dale once said...
"We remember 10% of what we read, 20% of what we hear, 30% of what we see, 50% of what we see and hear, 70% of what we discuss with others, 80% of what we personally experience, 95% or what we teach others."

If you want your customers to remember you, we would like to help. T-Pro Services provides broad-based technical support, including:

•Illustrations
•Schematics
•Complete Product Support Manuals
•Translations
•On-site editing and training services.
Please review the samples to see how you can put a new face on your product support. T-Pro Services will help you plan, create and maintain support materials for your product and customers.

Just share with us what you have in mind.

Background Information
Tom Temeyer is a well-rounded technical support professional who began his career at International Harvester in the Combine Test and Development Department. His expertise was optimizing machine performance in a variety of crops and under varied circumstances. Results were communicated back to the engineering staff. After a merger with J I Case, he worked in the North American Tractor Field Test Department and later spent nearly five years conducting Service Training to Dealer and Company personnel at the corporate Service Training facility in Racine, Wisconsin.

Tom joined Rexworks, Inc. to apply his technical training and support techniques to the Landfill Compactor, Material Reduction Grinder, and Cement Mixer Truck Body industries. Under Tom's guidance, Rexworks training and support advanced to a level only seen with much larger companies. Electronically editable documentation and illustration allowed the materials to be updated on a continuous basis to assure customers had complete and correct materials. All materials were printed from a pdf format as needed.

When the Rexworks landfill and grinder products were acquired by CMI, Inc. in 1997 he ventured out to form T-Pro Services. Since then, Tom has used his experience and background to eliminate work slow downs and keep products moving.

•Diesel Engines
•Sporting Equipment
•Farm, Construction and other Heavy Equipment
•Innovative Home Products
•Diagnostics and OEM Tools
•Crushing and Screening Equipment
•Power Transmission Equipment